Shipping Policy

Order Processing

All orders are processed within 1–2 business days after your order is placed. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information (where available).

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

We ship internationally to most countries.

Estimated delivery time: 7–12 business days after dispatch.

Delivery times are estimates and may vary depending on your location, customs processing, local postal services, weather conditions, or periods of high shipping demand.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email (where available). Please allow up to 48 hours for tracking information to update after your order has been dispatched.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges, if applicable, are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Delayed Deliveries

While we work with trusted shipping partners, delivery times are estimates and cannot be guaranteed. Delays caused by customs, carriers, severe weather, or other circumstances beyond our control may occasionally occur.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to investigate the issue and help reach a resolution.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.